Loftus HMS

Overview


Loftus HMS provides verbal, written and/or electronic technical support via phone, fax, e-mail or correspondence to active Service Subscription customers for their Loftus HMS products. Active Service Subscription customers also receive FREE improvements and enhancements to the current version products during the subscription period.


Note : Work outside of support will incur a charge. For example, this may relate to items such as restoration of a corrupted database/file or creation of a unique feature for a particular system. A quotation will always be provided first and no work carried out until the specifications are agreed to by both parties and a purchase order is forwarded to Loftus HMS.


An additional benefit of maintaining an active Service Subscription contract is that our support staff will assist the customer in the resolution of issues or potential problems that may occur outside the control of Loftus HMS, for example:


  • - changes to an operating system
  • - printing problems
  • - a staff member accidently deleting or corrupting an important file
  • - new system controls that affect compatibility etc.


Request for Technical Support Form


Name:
Organisation:
Phone:
E-Mail:
Program:
Build No.:
Database Structure Version:
Operating System:
Description:


"What are your assets doing tomorrow?"


Armin Huefner, founder of HMS, continues to provide asset management services to our customers and supports Loftus HMS on our behalf. Armin also continues to operate Huefner & Associates Pty Ltd which provides Innovative Saleyard design and expert consulting services


 

 
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