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ICT Services - Consulting
Consult | Providing specialist advise, Give professional advice Loftus IT delivers consulting and support services in a number of ways to satisfy a variety of client needs. We provide consulting services to help clients identify solutions to general or specific problems. Out of this consulting stage a project may be identified from which we can provide full management of that project.
We provide on-going support and help desk services through Service Level Agreements to clients who do not have their own IT department. Service Level Agreements can take varying forms: - Project Specific - Time and Materials only - Scheduled services and routine maintenance - Help Desk service 8x5 or 24x7 All of our Service Level Agreements contain the usual parameters such as response times, deliverables and outcomes, and escalation procedures which are always defined by the client’s needs. Call us today to find out how a Service Level Agreement can benefit your organisation. |